How Can We Help You?

After purchasing a plan, your server will be automatically provisioned within 60 seconds. You can manage your server from the Dashboard. Simply go to "My Servers" and click "Start" to launch your Minecraft server.

Yes! We support one-click installation for popular modpacks like CurseForge, FTB, and Technic. You can also upload custom JAR files (Paper, Spigot, Forge, Fabric) via our control panel.

You can upgrade or downgrade your plan at any time from your Dashboard. The price difference will be prorated automatically, and there's zero downtime during the process.

Yes! All plans include automatic daily backups with 7-90 days retention depending on your plan. You can also create manual backups at any time and restore with one click.

Absolutely! Every plan includes enterprise-grade DDoS protection at no additional cost. Our network can mitigate attacks up to 1 Tbps.

We accept PayPal, all major credit/debit cards (Visa, Mastercard, American Express), and cryptocurrency (Bitcoin, Ethereum). All payments are processed securely.

Yes! All plans come with a 7-day money-back guarantee. If you're not satisfied, contact support within 7 days for a full refund.

Yes! You can upload your existing world files via FTP or our file manager. We also offer free migration assistance from other hosting providers.

We provide performance optimization guides in our knowledge base. Common solutions include: adjusting view-distance, using performance mods like Paper, and optimizing server properties. Contact support if you need personalized help.

Yes! You can purchase multiple plans and manage all servers from one dashboard. Each server will have its own resources and configuration.